Delete Your Account

GDPR & CCPA Compliant Data Deletion Process

⚠️

This action is irreversible

Once you delete your account, all your data will be permanently erased within 30 days. This includes your Shopify connections, ad platform data, QuickBooks integration, and all generated insights.

What gets deleted?

  • Your profile and login credentials
  • All Shopify store connections
  • Ad platform data (Meta, Google, TikTok)
  • QuickBooks integration
  • All AI-generated insights
  • Team invitations and history

If you're logged in

Follow these steps to delete your account immediately:

1

Go to Settings

Click on your profile menu and select Settings

2

Scroll to Privacy & Data Rights

Find the section at the bottom of Settings

3

Click "Initiate Data Wipe"

Follow the confirmation steps to permanently delete

If you can't log in

Send a deletion request from the email associated with your account:

To: privacy@ultragracehq.com

Subject: Account Deletion Request

Include your registered email address and we'll process within 30 days.

Deletion Timeline

Immediate

Account deactivated, access revoked

24-48h

Data removal process begins

30 days

Complete erasure (GDPR compliance)

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